Privacy Policy
At MyTuningFiles, we value your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.
1. Information We Collect
We collect personal information when you interact with our website or use our services. This may include:
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Personal Identification Information: Name, email address, phone number, billing information, and vehicle details (such as make, model, and ECU type).
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Technical Data: Information about your device, IP address, browser type, operating system, and other technical details that help us improve our website and services.
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Usage Data: Data on how you interact with our website and services, including pages visited, links clicked, and other activities.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
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To process and deliver your chiptuning files and related services.
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To communicate with you about your orders, services, and support.
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To improve our website, services, and customer experience.
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To send marketing and promotional materials, if you have opted to receive them.
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To comply with legal obligations and resolve any disputes.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. This includes using secure servers and encryption technologies to protect data during transmission.
However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
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Service Providers: We may share information with trusted third-party service providers who assist in processing payments, hosting our website, or providing other services necessary to run our business.
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Legal Requirements: We may disclose your information if required by law, regulation, or legal process, such as a subpoena or court order.
5. Cookies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us recognize your preferences and improve the functionality of our website. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
6. Your Data Rights
As a Customer, you have the right to:
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Access: Request a copy of the personal data we hold about you.
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Correction: Request corrections to any inaccurate or incomplete personal information.
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Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
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Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise any of these rights, please contact us at [insert contact email].
7. Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information to them.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
MyTuningFiles
Email: info@mytuningfiles.com
Whatsapp: +370 66 939 939